Sweepstakes Rules

These Sweepstakes Rules explain how the Fortune Coins Casino sweepstakes works, who can participate, how to receive Fortune Coins (FC), and how redemptions and verification operate. This page is designed to be clear and practical, so you know exactly what’s allowed before you play.

No purchase is necessary to enter or participate in the sweepstakes where permitted by law. Purchasing Gold Coins (GC) does not increase your odds of winning.

Eligibility - Who Can Play and When It’s Not Allowed

To participate in sweepstakes play (Fortune Coins), you must meet all eligibility requirements below:

You must be at least 18 years old (or the age of majority in your state, whichever is higher). If local law requires a higher age, that higher age applies.

You must be physically located in a jurisdiction where sweepstakes play is permitted at the time you access FC gameplay and at the time you request a redemption. Location is determined using security checks such as IP address, device data, and other geolocation controls. Using tools to disguise location is prohibited.

Accounts cannot be created in the following states:

• Idaho
• Michigan
• Washington

Additional sweepstakes (FC) restrictions apply in certain states. If you are located in any of the jurisdictions below, Fortune Coins (FC) play is not available, even if Gold Coins (GC) social play may be available:

• California
• Connecticut
• Delaware
• Montana
• Nevada
• New Jersey
• New York

Maryland players are limited to GC-only mode.

If your location or eligibility status changes, you are responsible for stopping FC play immediately. Fortune Coins Casino may restrict features, suspend access, or deny redemption if it cannot confirm eligibility.

Two Currencies Explained - Gold Coins vs Fortune Coins

Fortune Coins Casino uses two separate in-game currencies:

Gold Coins (GC) are used for standard social gameplay and have no cash value. GC gameplay is for entertainment.

Fortune Coins (FC) are the sweepstakes promotional currency. FC can be used to play eligible games in sweepstakes mode and may be redeemed for prizes if you meet all requirements in these rules.

FC cannot be purchased directly. FC are awarded as promotional bonuses - for example, alongside certain GC packages or through free offers and promotions.

Account Registration Rules - One Real Player, One Account

To keep the sweepstakes fair and secure, the following account rules apply:

You may have only one account. Creating or using multiple accounts (even with different emails, devices, identities, or payment methods) is not allowed.

All account details must be accurate and belong to you, including your legal name, date of birth, address, and contact details. Using another person’s identity or details is prohibited.

You must maintain control of your account. Sharing accounts, selling accounts, transferring accounts, or letting others play on your behalf can result in suspension and loss of FC and redemption eligibility.

How to Participate - What Counts as Entry

In sweepstakes mode, participation generally occurs when you use Fortune Coins (FC) to play eligible games. Outcomes are generated by the game’s approved mechanics, and each play is independent.

Fortune Coins Casino may offer different game titles, game providers, and features over time. Gameplay availability can change by location and eligibility checks.

How You Can Get Fortune Coins (FC) - Including Free Methods

You can obtain FC in multiple ways, and free methods are available where sweepstakes is permitted. Some FC are granted instantly, while others require you to complete specific actions or meet eligibility checks.

Common ways to receive FC include:

Registration and account actions: New players may receive a no-purchase welcome package by completing account tasks such as registration, phone verification, opting into promotional communications, connecting certain accounts, and claiming the first daily login reward. Parts of the package only apply when you complete each specific task.

Daily login and recurring rewards: FC may be offered through daily login bonuses and periodic platform rewards. If a streak-based offer is available, missing a day can reset your streak.

Task-based rewards: Some promotions grant FC for completing certain in-platform activities (for example, challenges or reward-wheel spins tied to milestones).

Referral bonuses: Some referral programs award FC after a referred player registers and meets the promotion’s stated criteria. Referral offers are void if they involve fake accounts, self-referrals, or any attempt to manipulate eligibility.

Mail-in Alternate Method of Entry (AMOE): Where permitted, you may request FC without making a purchase by sending a handwritten request by mail. The standard AMOE terms typically include limits such as one request every 5 days and an annual cap, and requests must follow the required format and mailing instructions to be approved. Fortune Coins Casino may deny requests that are incomplete, illegible, duplicated, or not compliant.

All FC issued through any promotion may be subject to additional promotional terms (such as eligibility, limits, timing, and required playthrough). If a promotion conflicts with local law, it may be restricted or unavailable in your area.

Sweepstakes Promotions - How Bonuses Work in Practice

Promotions can run for limited windows and may be modified, paused, or ended at any time for compliance, fraud prevention, or operational reasons. When a promotion is live, it typically works like this:

• You qualify by completing the specific action(s) required (such as logging in, verifying your phone, or participating during the promo period).
• FC is credited to your account once requirements are met and eligibility is confirmed.
• Promotional FC may require a playthrough before redemption eligibility.

Unless a specific promotion states otherwise, Fortune Coins (FC) generally require at least 1x wagering before they become eligible for redemption. Some promotional FC may carry a higher playthrough multiplier, and those terms will apply to that specific award.

Prize Redemptions - Requirements, Minimums, and Limits

Fortune Coins (FC) may be redeemed for prizes once you meet redemption eligibility rules. Redemption requests are subject to review, security checks, and successful account verification.

Key redemption rules include:

Minimum redemption: 5,000 FC per request (equivalent to $50 at 100 FC = $1).

Maximum redemption: Standard maximum is 955,000 FC per day ($9,550). Only one redemption request is permitted per account per 24 hours.

Florida limitation: Florida players are capped at 490,000 FC per single spin/play win.

Redemption methods: Prizes are typically delivered via ACH bank transfer or gift card, depending on what is available and what you select.

FC inactivity policy: Fortune Coins may be forfeited after 60 days of account inactivity, measured from your last login. If you plan to redeem, stay active and keep your account information current.

Verification (KYC) - What You’ll Need Before Your First Redemption

Before your first redemption, you must complete identity and eligibility verification. This process is required to protect players, prevent fraud, and ensure lawful prize awarding.

Verification may include:

• Government-issued photo ID
• Proof of address
• Proof of payment method ownership (if applicable)
• Additional checks to confirm age, identity, and location eligibility

If submitted documents are expired, unclear, edited, or inconsistent, you may be asked to resubmit. Redemption processing times can vary depending on verification status and review volume.

Prohibited Activities - What Will Get You Disqualified

To keep gameplay fair and protect legitimate players, Fortune Coins Casino strictly prohibits any activity that manipulates the sweepstakes system or attempts to gain an unfair advantage. Prohibited actions include, but are not limited to:

Fraud or misrepresentation: Providing false identity details, using stolen information, or submitting altered verification documents.

Multiple accounts: Creating or controlling more than one account for the same person or household to collect bonuses, free rewards, AMOE credits, or redemption advantages.

Location circumvention: Using VPNs, proxies, GPS spoofing, or any other method to conceal your true location or access FC play from restricted territories.

Bonus abuse: Exploiting promotions in a way that violates promotional terms (including repeated sign-ups, coordinated play designed to farm rewards, or misuse of referral programs).

Automated play and bots: Using scripts, macros, auto-clickers, or third-party tools to automate gameplay, claim rewards, or influence outcomes.

Collusion and suspicious coordination: Coordinating with others to manipulate promotions, redemptions, or game behavior.

Chargebacks and payment abuse: Initiating improper chargebacks, reversing transactions to keep promotional value, or using payment methods you do not own.

If prohibited activity is suspected, Fortune Coins Casino may place your account under review, delay or cancel redemptions, remove promotional FC, or close your account.

Fraud Prevention and Security Reviews - Why Redemptions May Be Delayed

Fraud prevention protects the sweepstakes ecosystem. Your account may be reviewed if the platform detects unusual activity, such as:

• Repeated device changes, IP changes, or location conflicts
• Patterns consistent with multiple-account use
• Unusual bonus-claim activity across related accounts
• Rapid accumulation and redemption behavior that appears inconsistent with standard play
• Inconsistencies between account details and verification documents

During a review, you may be asked to confirm information or provide additional documents. If you do not respond within a reasonable timeframe, your account may be restricted.

When Accounts Can Be Suspended or Closed

Fortune Coins Casino may suspend, restrict, or terminate an account if:

You are not eligible based on age, identity, or location.

You violate these rules or any promotion-specific terms.

You attempt to redeem using incomplete, unverifiable, or mismatched information.

You engage in prohibited activity or security checks indicate significant risk.

You harass staff or abuse support systems.

In cases of confirmed violations, FC balances, promotional awards, and pending redemptions may be forfeited where permitted by law.

Customer Support and Rule Questions

If you have questions about eligibility, AMOE requests, verification, or redemption status, support is available through FAQ, live chat, and email at support@fortunecoins.com.

These rules are meant to keep sweepstakes play straightforward: free entry options are available where permitted, purchases are optional, and redemptions require clear identity and eligibility verification so prizes go to real, qualified players.